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Dr Dorothy M.F Zengeni

Chaiperson and Senior Lecturer

zengeni1
Dr Dorothy M.F Zengeni
Senior Lecturer/Chairperson- Tourism, Leisure and Hospitality Department University of Zimbabwe
+263 773196529
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Dorothy M.F Zengeni is a Doctor of Philosophy holder in Tourism Management. She is currently the Chairperson and a Research fellow in the Department of Tourism, Leisure and Hospitality at the University of Zimbabwe. Her research interest are in line with Tourism Destination Competitiveness, focusing on infrastructure.

Publications:

  1. Book Chapter: Growth And Development Of The Accommodation Sector
  2. The Absence of Females in Executive Chef Position in Zimbabwean Hotels: Case of Rainbow Tourism Group (RTG)
  3. Scope for Virtual Tourism in the Times of COVID-19 in Select African Destinations
  4. Knowledge, attitudes and practices on the contribution of solar energy to sustainable tourism development: Empirical evidence from Zimbabwe
  5. Hoteliers’ Perceptions of International Standards Organization (I.S.O) Certification’s Applicability And Functionality In Zimbabwe: A Case of Selected Harare Hotels
  6. Perceptions Of Stakeholders On Tourism Turn-Around Strategies In Zimbabwe
  7. Information communication technologies and destination competitiveness in Zimbabwe
  8. Tourism Infrastructure Development and Maintenance: The Instrumentality to Destination Competitiveness.
  9. Visa regime policy and tourism recovery and development in Zimbabwe
  10. Impact of HIV/AIDS to the tourism sector human resources: Case of selected hotels in Harare
  11. Hoteliers’ Perceptions of the Impacts of Green Tourism on Hotel Operating Costs in Zimbabwe: The Case of Selected Harare Hotels

 Research Interests:

  • Visa Regime and its impacts on tourism recovery in Zimbabwe
  • The structure of border post/entry points into the country and their effect to the tourism industry
  • Importance of Domestic Tourism to a country’s economy
  • Strategies to improve Domestic Tourism in Zimbabwe
  • Tourism Human Resources social and its impacts on Service Delivery

Dr M. Mbasera

Senior Lecturer


Dr M. Mbasera
DPhil (S.A.), MSc Tourism (UZ), BEd (Technical) (UZ), Dip Ad Ed, STC

Areas of specialisation:

  • Food, Nutrition & Culinary Arts
  • Hospitality management
  • Hotel management and Rooms division management
  • Green management and environmental protection
  • Healthy, safety and sanitation issues

Areas of interest:

  • Food, Nutrition & Culinary Arts
  • Hospitality management
  • Hotel management and Rooms division management
  • Green management and environmental protection
  • Healthy, safety and sanitation issues

Published Articles:

  1. Miriam Mbasera (2010). Sustainable outsourcing of students catering services at institutions of Higher learning in Harare during the hyper inflationary period 2003-2008. Zimbabwe Journal of Educational Research 22(3):326-342
  2. Mbasera, M. (2012). The use of underutilized rural homesteads for village tourism; the case of Zviyambe small scale farming area in Zimbabwe. International Journal of physical and social sciences 2 (4): 49-73
  3. Mbasera, M. (2012). Service delivery challenges facing the housekeeping departments in hotels with chain affiliation in Harare. International Journal of physical and social sciences 2(6):1-25
  4. Tsikirai, R. C., M. Makoni, E.,Hugwe, M &Mbasera, M. (2014), The role and relevance of adopting a marketing-oriented approach in legal services sector: the Zimbabwean experiences. International Journal of Education and Research 2(8):513-530.
  5. Mbasera, M. &Mutana, S. (2014). An Analysis of environmentally-friendly waste management initiatives in hotels in Zimbabwe. International journal of advanced research in management and social Sciences 3(8): 37-48.
  6. Dr Miriam Mbasera, Dr Engelina du Plessis, Prof Melville Saayman, and Prof MartinetteKrugar (2015) Environmentally friendly practices in hotels.
  7. Dr Miriam Mbasera, Dr Engelina du Plessis, Prof Melville Saayman, and Prof MartinetteKrugar (2016) Green management in hotels: A supply side analysis. Journal of environmental management and tourism 7(2): 205-215.
  8. Dr Miriam Mbasera, Dr Engelina du Plessis, Prof Melville Saayman, and Prof MartinetteKrugar (2017) Impeding factors hindering implementation of sustainable green management in hotels 6(2): ISSN 2223-814X.
  9. Alice Daka, Dr. Maxwell Sandada, Dr Miriam Mbasera (2017) The role of leadership skills, innovation, legal factors and marketing skills in the growth of SMEs in Zimbabwe 1(1): 61-72.
  10. Mbasera Miriam, du Plessis Engelina, Saayman Melville & Kruger Martinette 2018. Detrmining the impact of green management policies on hotel perfomance: A manager's perspective. African journal of hospitality, tourism & leisure &(3):1-13
  11. Mundondo E. C. Mbasera M. Matikiti R. 2019. Exploring ways of promoting Eco-tourism for future sustainability in Harare Peri-Urban game parks. University of Zimbabwe Business, Volume 5 (2):87-97
  12. Mbasera 2019 Book chapter on green tourism Tourism; Development in Zimbabwe: Issues and Perspectives: cor-edited by Dr.T. Munyanyiwa. Publisher: University of Zimbabwe Publications.
  13. Innocent Chirisa, Tafadzwa Mutambi, Marcyline Chivenge, Miriam Mbasera, Mthokozisi Sidambe, Blessing Muchenje, Tapiwa Mukukwashi, Elias Mabaso, Roseline Ncube and Dorothy Zengeni (2020). Scope for Virtual Tourism in Times of COVID 19 in Select African Destinations. Journal of Social Science 64(1-3): 1-13.
  14. Shepherd Nyaruwata & Miriam Mbasera (2021) A critique of contribution of tourism to jobs in Southern African Development Community (SADC): Implications for post COVID-19 pandemic, International tourism and hospitality journal 4(5): 1-18

Dr S. Nyaruwata

Senior Lecturer


Dr S. Nyaruwata
P.hD Commerce (UZ), MSc Tourism, BA (Oxford), Certificate in Education (Oxford)

Summary of key competencies:

  • Excellent management and leadership skills
  • Experience in developing SME business development strategies
  • Experience in developing Community Based Tourism Strategies and Programmes
  • Experience in the development of Tourism Strategic Development Plans
  • An outstanding record in crafting Strategic Marketing Plans for tourist destinations and private sector companies
  • Expertise in Institutional Framework and Human Resource development
  • Excellent ability to lead multidisciplinary consultancy teams
  • Ability to engage at different levels in government, the private sector and communities
  • A passion for teaching and research in the tourism field
  • Ability to develop learning materials and initiate new courses in tourism and leisure studies
  • Excellent workshop facilitating skills

Areas of Research Interest:

  • Destination Marketing and Promotion
  • Community Based Tourism and Natural Resource Utilization
  • Tour operations Management and Technology
  • Regional Tourism Planning and Development
  • Tourism Management and Gender Mainstreaming

Publications:

July 2021

A Critique of contribution of tourism to jobs in Southern African Development Community (SADC): Implications for post COVID-19 pandemic. S.Nyaruwata and M. Mbasera. International Journal of Tourism and Hospitality. Vol 4 (5) 2021   pp 1-18. ISSN:2616-4701

November 2020

A tourism planning of Zimbabwe: 1980-2018: A Critical Assessment S.Nyaruwata: Hospitality and Tourism Review. Vol.1 Issue 2 2020 pp14-24;ISSN:2692-5443.

September 2019

A critique of the contribution of tourism to jobs in the Southern African Development community: S.Nyaruwata and M. Mbasera: Paper presented at the Tourism Symposium at the University of Zimbabwe on 4th September 2019.

 

May 2019

Higher Education’s Institutions Response to Statutory TQM:

A Case Study: Nyaruwata, S. &Munyanyiwa, T. in  Quality Management Implementation in Higher Education: Practices, Models and Case Studies; IGI Global Publishers.

 

February 2019

How community –based tourism can survive turbulent environment: The Mahenye CAMPFIRE project, Zimbabwe: Nyaruwata S., Munyanyiwa,T and Njerekai,C in Mkono, M. eds. Positive Tourism in Africa: Resisting Afro-pessimism: Routledge publishers

January 2019

Tourism Development in Zimbabwe: Issues and Perspectives: Co-editor of the book with Dr.T. Munyanyiwa. Publisher: University of Zimbabwe Publications

December 2018

Matching Tourist Products to Markets: an assessment of Zimbabwean tour operators. S. Nyaruwata and E. Marunda. International Tourism and Hospitality Journal:vol.1,issue 3 December 2018,pp1-15: ISSN:2616-4701

August 2018

The Tourism Industry in Zimbabwe: in Makochekanwa, A eds: The Structure of the Zimbabwean Economy : UZP

May

2018

Drivers and Deterrents of Information Communication Technologies Adoption by Zimbabwean tour operators: International Journal of Digital Culture and Electronic Tourism: vol. 2, No 4, 2018. ISSN:1753-5220

December 2017

Zimbabwe Tour Operators Structure and information Communication Technologies Adoption: Saudi Journal of Business Management: Vol 2, iss-12 (Dec , 2017:pp1180-1188) ISSN 2415-6674.

December 2017

Transport choices and tourism destination competitiveness: the case of Zimbabwe: S.Nyaruwata & D.Runyowa: Business and Economic Research; vol 7, No 2 December 2017:pp332-341. ISSN 2164-4860

November 2017

Internal and External use of ICTs by Zimbabwean tour operators: S.Nyaruwata: International Journal of Scientific and Education Research, vol. 1, No 1 2017 pp 18-30.    ISSN1117-3259

October 2017

Product distribution model for developing countries’ tour operators: experiences from Zimbabwe:  S.Nyaruwata: International Journal of Innovation and Research; Vol 6 (10)  pp 36-43.ISSN 2278-0211

June  2017

Community Capacity Building, Tourism and Environmental Conservation: the case of the Honde Valley Bamboo Crafts Project, Zimbabwe. : S.Nyaruwata University of Zimbabwe Business Review Vol4, No.2 July-Dec 2016. Pp110-117. ISSN 1819-2971.

April 2017

Visitor perceptions on Zimbabwe as a tourist destination and implications for policy directions: Nyaruwata, S. and Runyowa, D. African Journal of Hospitality, Tourism and Leisure 6(vol 2) 2017. pp1-8

January 2017

The role played by institutional changes in the development of tourism in Zimbabwe: S.Nyaruwata: African Journal of Hospitality, Tourism and Leisure, Volume 6(1) (2017) pp1-14. ISSN:2223

December 2016

Challenges faced by tour operators in developing countries in leveraging information communication technologies to improve business performance: A case study of tour operators in Zimbabwe. S. Nyaruwata. Kaseke& E.Marunda: Australian Journal of Business Management Research pp14-23.ISSN1839-0846.

November  2016           

Impact of dollarization on the tourism industry in Zimbabwe. In A.Mukochekanwa eds: Impact of dollarization on the Zimbabwean economy: UZP: Nyaruwata,S. pp182-198

October 2016

Usefulness of tour operators’ websites for the distribution and selling of holiday products and services: The case study of websites of tour operators in Zimbabwe. S.Nyaruwata, N. Kaseke& E.Marunda International Journal of Innovation and Research, vol 5, issue 12, pp 253-260 (2016) ISSN:2278-0211

June 2015

The adoption of social media platforms in tourism and hospitality marketing: The case of small and medium scale enterprises (SMEs) in Harare.Mhizha,A.Nyaruwata,S.,Munyanyiwa,T&Mandebvu,G. International Journal of Development and Sustainability.vol 4 number 6(2015) pp635-649.ISSN:2186-8662

May 2015

Introduction to Tourism Development in the Southern African Development Community (SADC) (University of Zimbabwe Publications).

May :2015

Challenges in the Role of the Travel Agent in Tourism in Zimbabwe:  University of Zimbabwe Business Review; vol 3 ½ pp12-22:ISSN:1819-2971.

August:2013

Impact of Political Instability on Tourism Development: A comparative Analysis of Mauritius and Zimbabwe since Independence:Nyaruwata,S. Mhizha. A& Mandebvu, G.: The Journal of Tourism and Peace Research, vol(3) no(2) pp43-56)

June: 2013

Gender Equity and Executive Management in  Tourism : Challenges and Perspectives in Southern African Development Community (SADC) Region: African Journal of Business Management (vol.7:21 pp 2059-2070)

June: 2013

An Evaluation of the Value Addition Associated with Exhibiting at Sanganai/Hlanganani World Travel and Tourism Africa Fair in Harare, Zimbabwe: Research Findings from the 2011 Fair Held at Rainbow Towers in Harare;

Mhizha,A.Muzondo,N.; Nyaruwata,S&Mandebvu,G. International Journal of Physical and Social Sciences(IJPSS)(vol 3,) issue 6 :2013

April:2013

Positioning the Zimbabwe Tourism Sector for Growth: Issues and Challenges; Zimbabwe Economic Policy Analysis and Research Unit (ZEPARU) Occasional Papers, ISBN No:978-0-7974-5582-5

2012

Knowledge, attitudes and practices on the contribution of solar energy to sustainable tourism development: Empirical evidence from Zimbabwe:Nyaruwata, S. Mhizha, A. Mandebvu, G&Zengeni,D. International Journal of Development and Sustainability(vol.1 number 2,2012)

2011

Tourism, Biodiversity Conservation and Rural Communities in Zimbabwe: Journal of Sustainable Development in Africa (volume 13, No 8 2011) Clarion University of Pennsylvania:USA.

2000

RETOSA and Tourism Development Corporation in Southern Africa; In Peter Dieke: The Political Economy of Tourism Development in Africa. Cognizant Publishers.  New York

 

1999

Southern Comfort -- In World Travel and Tourism Development THG.  International Publishing holdings.pp43-45

 

1995

The Tourism Industry in Zimbabwe; in Senior School Atlas for Zimbabwe

 

1987

Tourism Development and Promotion in Zimbabwe; in TABEX Encyclopaedia Zimbabwe: Quest Publishing ;Harare 1987 pp383-384

1986

European Market for African Destinations - Tourism Management.   March 1986, Butterworth Publications, UK.

 

1984

The Eastern Highlands Tea Estates: A case study of the historical development of a tea estate: Geographical Education Magazine vol.7 no1 1984 pp26-38:University of Zimbabwe Publications

Dr. A. Mhizha

Deputy Dean & Senior Lecturer


G.J. Mandebvu
DPhil Student (S.A.), MSc in System Dev. (UK), Dipl in Tourism & Hospitality Management 

Research Interests:

  • Rural Tourism and grassroots development
  • Capacity development trends
  • Total quality management
  • Smart partnerships in academic and professional training

Published Articles:

  1. Mandebvu G.J. (2011) The Impact of Tourism on Culture: Empirical Evidence from the Victoria Falls Zimbabwe, International Journal of Marketing and Technology.
  2. Mhizha A, Mandebvu G and Muzondo N (2012)The Impact Of Tourism On Culture: Empirical Evidence From Victoria Falls.International Journal of Marketing and Technology(ISSN: 2249-1058)
  3. Mhizha A*, Mandebvu G* (2012)Views and Perceptions of Stakeholders on Industrial Attachment for Students Studying Tourism and Hospitality Management at the University of Zimbabwe – in Search for Smart Partnerships Between Industry and the University. International Journal of Management, IT and Engineering Volume 2, Issue 5 ISSN: 2249-0558
  4. Mhizha A.*, Mandebvu G, Nyaruwata S, Zengeni D.F, (2012)Knowledge, attitudes and practices on the contribution of solar energy to sustainable tourism development: Empirical evidence from Zimbabwe.International Journal of Development and SustainabilityVol.1 No.2 (2012): 545–562 Online ISSN: 2168-8662
  5. Muzondo N.,Kaseke N., Mandebvu G., Mhizha A. (2013) Content Analysis of Zimbabweam Mission Statements: How Useful is the Ashridge Mission Model, African Journal of Social Sciences,Volume 3 Number 1 (2013) 97-110, ISSN 2045-8452 (Print), ISSN 2045-8460 (Online), www.sachajournals.com

E. Marunda

Chairperson & Senior Lecturer


Dr. E. Marunda
MBA (UZ), Dipl. in Business Studies and Tourism, P.hD

Research Interests:

  • Tourism and Biodiversity
  • Tourism and sustainability
  • Tourism marketing
  • Project management in tourism
  • Tourism information technologies
  • Environmental Management, Destination Management

Published Articles:

  1. Marunda, E. (2011), “The role of the National Tourism Office in the protection of biodiversity on wild life and the promotion of sustainable tourism in Zimbabwe”, HRRC, University of Zimbabwe, ISSN: 1013-3445.
  2. Marunda, E. (2011), “Zimbabwe Tourism Promotional Strategies 2011”, HRRC, University of Zimbabwe, ISSN: 1013-3445
  3. Marunda, E., Sai, J.P. and Muchenje, B. (2013), “Challenges facing use of energy in the tourism and hospitality industry in Zimbabwe and policies that can promote the sustainable use of renewable energy and tourism development”, International Journal of Development and Sustainability, Vol. 2, No. 2, pp. 472-484. ISSN: 2168-8662.
  4. Marunda, E. and Munyanyiwa, T. (2014), “Tourism and Hospitality Curriculum for Rural Communities Neighbouring National Parks in Zimbabwe”, Australian Journal of Business and Management Research, Vol.3, No.10, pp. 46-53. ISSN: 1839 – 0846.
  5. Marunda, E. and Chaneta, I. (2014), “Tourism and Hospitality Curriculum at Primary School Level in Zimbabwe”, International Journal of Management, IT and Engineering, Vol. 4, Issue-5, pp. 200-213.ISSN: 2249-0558.
  6. Marunda, E. and Chaneta, I. (2014), “Curriculum to Bolster Sustainable Policy and Regulatory Guidelines for Public-Private Sector-Rural Communities Tourism Operations”, International Journal of Innovative Research and Studies, Vol. 3, Issue- 3, pp. 275-292. ISSN 2319-9725.
  7. Marunda, E. and Chaneta, I. (2014), “Eco-tourism within communities in Zimbabwean resort areas”, International Journal of Development and Sustainability, Vol. 3, No. 5, pp. 1066-1077.ISSN: 2168-8662.
  8. Marunda, El. and Marunda, Ed. (2014), “Enhancing the Micro and Small to Medium size Enterprise Operating Environment in Zimbabwe”, IOSR Journal of Business and Management (IOSR-JBM) Vol. 16, Issue-11.Ver. II (Nov. 2014), pp. 113-116 e-ISSN: 2278-487X, p-ISSN: 2319-7668.
  9. Marunda, El. and Marunda, Ed. (2014), “Marketing Strategy Model for Zimbabwe Rural Enterprises”, International Journal in Management and Social Science (IJMSS) Vol.2, Issue-11, pp. 251-258 (Nov. 2014) ISSN: 2321-1784.
  10. Marunda, Ed. and Marunda, El. (2014),“Challenges Facing Zimbabwe in its Look-East Tourism Development and Turnaround Policy for 2014”, International Journal of Advances in Management and Economics (IJAME). Vol. 3, Issue-5 (Sept.-Oct. 2014), pp. 45-53. ISSN: 2278-3369.
  11. Marunda, Ed. and Marunda, El., Munyanyiwa, T. (2014), “Challenges Facing Local Communities in Zimbabwe in Managing their Tourism Environment”, International Journal of Research and Social Sciences (IJRSS).Vol. 4, No.7 (Nov. 2014), pp. 71-78. ISSN 2307-227X
  12. Marunda, El. and Marunda, Ed (2014), “Youth Enterprise Model to Guide Entrepreneurial Development in Zimbabwe”, Researchjournali’s Journal of Entrepreneurship (RJOE). Vol. 2 No. 9 (Nov. 2014), pp. 1-10, ISSN 2349-5383
  13. Maphosa, T. and Marunda, E. (2014), “An Analysis of the Economic Impact of Medical Tourism in Zimbabwe”, IPASJ International Journal of Management (IIJM) Vol. Issue 11(Nov. 2014), pp. 3-11, ISSN 2321-645X
  14. Marunda, E. (2015), “The Enhancement of Sustainable Tourism Education and Training to Primary School Level and Rural Communities in Zimbabwe”, Journal of Tourism Management Research, 2015 Vol. 2 Issue (1), pp. 9-11, ISSN 2313-4178
  15. Marunda, Ed. and Marunda, El.,(2015) “Proposed Strategies for Improving Academia and Industry Collaboration”, International Journal in Management and Social Science (IJMSS) Vol.3, Issue-5, pp. 307-317 (May, 2015) ISSN: 2321-1784
  16. Marunda, Ed. and Marunda, El., (2015)“Strategies for Enhancing 21st Century Global Literacy with Zimbabwe in Mind”,International Journal of Advances in Management and Economics (IJAME). Vol. 4, Issue-3 (May-June 2015), pp. 125-131 ISSN: 2278-3369.
  17. Sai, P. J., Muzondo, N., Marunda, E. (2015) “Challenges Affecting Establishment and Sustainability of Tourism Public Private Partnerships in Zimbabwe”, Asian Social Science; Vol. 11, No. 23; 2015 E-ISSN 1911-2025 Published by Canadian Centre of Science and Education

Books

  1. Marunda, E. (2015) “Sustainable Tourism Education in Zimbabwe”. Scholars’ Press, Saarbruecken

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