BACHELOR OF SCIENCE HONOURS LEISURE & HOSPITALITY MANAGEMENT (HLHM)
| Module Code | Module Name | Description |
|---|---|---|
| LHM 101 | Introduction to Tourism and Hospitality Industry | This is an introductory module to all Tourism, Leisure and Hospitality programmes which introduce students to the tourism and hospitality industry. Students will be capacitated with the basic understanding of how the industry functions. |
| LHM 102 | Principles of Leisure and Recreation Management | Leisure and recreation is a major component in the hospitality industry. As such students will go through the process and acquire skills and competencies of leisure and recreation development and its position in tourism development |
| CHB101 | Chinese for Beginners | Students will be allowed to select one international foreign language which they will learn up to fourth level. The module is designed to train tourism and hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 101 | Germany for Beginners | Students will be allowed to select one international foreign language which they will learn up to fourth level. The module is designed to train tourism and hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 101 | French for Beginners | Students will be allowed to select one international foreign language which they will learn up to fourth level. The module is designed to train tourism and hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 101 | Portuguese for Beginners | Students will be allowed to select one international foreign language which they will learn up to fourth level. The module is designed to train tourism and hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 101 | Kiswahili for Beginners | Students will be allowed to select one international foreign language which they will learn up to fourth level. The module is designed to train tourism and hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| ITMI 103 | Tourism Informatics | The objective of this module is to expose students to Tourism and Hospitality management software systems like booking systems (IATA, Galileo, and Amadeus etc.), payment systems. All students in the department will be trained on how to use these systems and develop new advanced systems for the growth of the industry. Students should be able to generate new ideas and approaches to solving problems. |
| LHM 104 | Tourism Law, Regulations and Policies | The Tourism, Leisure and Hospitality Industry is governed by laws, policies and regulations. Students will be capacitated with skills and competencies to be able to develop new frameworks, and the ability to formulate policies which can be used in the industry. |
| LHM105 | Cultural Environment and Global Marketing | This introductory module explores the influence of culture on global marketing practices. Students will examine how cultural values, beliefs, norms, and behaviors shape consumer preferences, business communication, branding, and advertising strategies across different countries. The course introduces key concepts such as cultural dimensions, cross-cultural communication, and market adaptation strategies, highlighting the challenges and opportunities of marketing products and services in a diverse global environment. By the end of the module, students will understand the critical role of culture in international marketing and be able to apply basic cultural insights to marketing decision-making. |
| CHB 102 | Chinese for Beginners | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 102 | French for Beginners | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 102 | German for Beginners | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 102 | Portuguese for Beginners | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 103 | Kiswahili for Beginners | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 201 | Hallmark Events Marketing and Management | This module introduces students to the principles and practices of marketing and managing hallmark events, which are significant, high-profile events that attract local, national, or international attention. The course covers event planning, promotion, sponsorship, stakeholder management, budgeting, and evaluation, with a focus on leveraging events to enhance tourism, community engagement, and brand visibility. Students will explore case studies of successful hallmark events, examining strategies for creating memorable experiences, maximizing economic and social impact, and ensuring sustainable event delivery. By the end of the module, students will be able to develop practical marketing and management plans for hallmark events and critically assess their effectiveness. |
| ETD 201 | Finance for Tourism | The module equips the students with the knowledge and competencies in business financial management that will be required as background for higher levels of study in their fourth year. Students can design frameworks for enhancing shareholder value and principles (management accounting concepts). |
| ITMI 301 | Strategic Destination Development and Brand Management | This module provides students with an in-depth understanding of strategic destination development and brand management in tourism. It examines the processes of planning, developing, and promoting tourism destinations to achieve sustainable economic, social, and environmental outcomes. Students will explore concepts such as destination branding, competitive positioning, market segmentation, stakeholder engagement, and strategic marketing for tourism destinations. The course also highlights tools and frameworks for managing destination image, enhancing visitor experiences, and measuring brand performance. By the end of the module, students will be able to develop and implement strategic plans that strengthen destination competitiveness and effectively manage tourism brands in a dynamic global market. |
| CHB201 | Intermediate Chinese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 201 | Intermediate French | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 201 | Intermediate Germany | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 201 | Intermediate Portuguese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 201 | Intermediate Kiswahili | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 203 | Rooms Division Management | The objective of this module is to expose students to practical components of the industry. Rooms constitute a major component in the hospitality industry. As such this module will enable students to understand how the department can be managed for the profitability of the hotel. Students can be capacitated with the skills and competencies required for models to enhance room occupancies and subsequent hotel profitability. |
| CAHC 204 | Food and Beverage Operations | This module equips students with skills and knowledge of culinary arts and hotel catering from the strategic apex to lower-level management. This module will equip the students with skills not only to prepare them for a professional job in any of the hotels, cruises or airlines, but also introduces them with relevant skills to start and run own businesses. Students are expected to design and innovate unique Zimbabwean cuisines. Such local cuisines will enable attraction of regional and international tourists and increase hotel profitability. |
| ITMI 302 | International Hotel Management | International hotel management is a critical module in the department which is going to be taught to all students in the department. The objective is to expose our students to international hotel management trends. Our own local hotels to be competitive, students which are the business owners of tomorrow need to understand the international trends. |
| CHB 202 | Intermediate Chinese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 202 | Intermediate French | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 202 | Intermediate Germany | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 202 | Intermediate Portuguese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 202 | Intermediate Kiswahili | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 380 | Work Related Learning | This one-year Work-Related Learning module provides students with supervised, structured, and experiential learning opportunities within tourism and hospitality facilities. The module enables students to apply theoretical knowledge acquired during their studies to real-world professional settings such as hotels, lodges, tour operations, travel agencies, events organisations, and related tourism enterprises. Through practical engagement, mentorship, and reflective practice, students develop industry-relevant technical competencies, professional ethics, customer service skills, communication, teamwork, and problem-solving abilities. The module also enhances students’ understanding of organisational operations, health and safety standards, quality assurance, sustainability practices, and workplace professionalism. Overall, the Work-Related Learning experience aims to strengthen students’ employability, industry readiness, and capacity to contribute effectively to the tourism and hospitality sector. |
| CHB 301& 302 | Intermediate Chinese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 301 & 302 | Intermediate French | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 301 & 302 | Intermediate Germany | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 301 & 302 | Intermediate Portuguese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 301 & 302 | Intermediate Kiswahili | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 401 | Environmental Management | The objective of this module is to provide an understanding of the diverse range of businesses and organisations that are involved in tourism and hospitality industries and how they influence developments in their environment. Students are expected to develop applicable codes of conduct for visitors, general management and locals to ensure compliance with standards. |
| LHM 404 | Tourism Human Capital Management | The module provides students with the understanding of the importance of human capital in achieving organisational goals. In that regard the module focuses on the link between strategic plans and human capital management functions within the context of tourism, leisure and hospitality operations. Best practices of human capital development and management developed. Human capital development and management strategies that contribute to overall strategy realisation developed. |
| LHM 402 | International Tourism Management | International tourism management constitutes a detailed study of global travel and tourism trends in the major tourist regions in America, Europe, Africa, the Far East and the South Pacific regions. The focus on international tourism trends, tourism supply and demand situations, transportation, accommodation, tourist organisations and the challenges facing international tourism developments and future projections of tourism establishes a solid background for economic tourism studies. Students are expected to produce models for image and brand building in order to attract regional and international tourists. Students are also expected to develop new skills to market new tourism destinations. |
| LHM 303 | Tourism Logistics and Transport Management | The module covers tour operations logistics, air transport and its impact on tour operations development, the role of the tour operator, the travel agent in product distribution; and challenges of technology in tour operations and destination marketing. Students are capacitated to package logistics in the management of tour operations and are expected to accompany tours as part of their work integrated learning.marketing. Students are capacitated to package logistics in the management of tour operations and are expected to accompany tours as part of their work integrated learning. |
| LHM 470 | Project | |
| CHB 401 | Business Chinese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 401 | Business French | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 401 | Business German | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 401 | Business Portuguese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 401 | Business Kiswahili | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 403 | Tourism Planning and Operations Management | The module enables the students to understand the nature and complexity of the tourism industry and hence the need to effectively plan for its development. The module covers the nature of the tourism industry rationale for tourism planning, scale and process of tourism planning, forms of planning, tourism management, and managing different components of the tourism sector. Students are expected to design models and frameworks on domestic and international tourism operations. |
| ITMI 404 | E-Commerce and Services Marketing Management | This is a capstone module in tourism, leisure and hospitality management. The module seeks to capacitate students with the skills and competencies required to design models and frameworks relevant for marketing intangible products. The hallmark of hotels is to provide excellent service for which customers are willing to pay a premium for as long as their expectation exceeded. |
| LHM 304 | Hospitality and Property Management | Site selection and property management are critical components to the success of a hospitality facility. The physical site of a hospitality property is permanent, as a result its location selection through feasibility studies is very important. Students are expected to acquire skills to design attractive landscaping, hospitality facilities, welcoming ambience, etc. |
| CHB 402 | Business Chinese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| FRB 402 | Business French | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| GMB 402 | Business German | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| POB 402 | Business Portuguese | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| KIF 402 | Business Kiswahili | The module is designed to train Tourism and Hospitality students attain an acceptable level of proficiency in a selected language. Mastery of a language enables graduates to conduct guided tours and adapt easily to foreign cultures. |
| LHM 470 | Project | This dissertation module enables fourth-year undergraduate students to undertake an independent, supervised research study on a topic relevant to their field of study. The module consolidates students’ theoretical knowledge and research skills acquired throughout the programme by guiding them through the full research process, including problem identification, literature review, research design, data collection, analysis, interpretation, and presentation of findings. Emphasis is placed on academic rigour, ethical research conduct, critical thinking, and scholarly writing. The dissertation demonstrates the student’s ability to apply appropriate research methodologies, engage critically with existing literature, and contribute meaningfully to knowledge or practice within the discipline, while preparing students for postgraduate study and professional practice. |
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